dreamflow ("we," "us," or "our") is committed to safeguarding the privacy of individuals and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines the manner in which we collect, use, disclose, and protect your personal information in connection with our website and automation services. By using our services, you consent to the terms outlined herein.

We may collect personal information that is reasonably necessary for the operation of our business, including but not limited to your name, contact details, business information, payment details, and any other information you provide to us in the course of our engagement. Additionally, we may collect website usage data through cookies or similar technologies to enhance your experience and monitor site performance.

The personal information we collect is used solely for the purposes of providing and improving our services, managing communications, processing payments, and fulfilling our legal obligations. We do not sell or rent your personal information to third parties. However, we may disclose personal information to trusted service providers or partners where necessary to facilitate our services or comply with legal requirements.

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure. Measures include encryption, secure storage, and access restrictions. While we implement robust security protocols, no system can be guaranteed as completely secure, and you acknowledge that any transmission of data is at your own risk.

You have the right to request access to the personal information we hold about you and to request corrections where necessary. If you wish to exercise these rights or if you have any concerns regarding our handling of your personal information, you may contact us using the details provided below.

Our website may contain links to external sites. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies independently.

We reserve the right to amend this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any amendments will be published on our website, and continued use of our services constitutes your acceptance of the updated policy.

For any inquiries, concerns, or requests relating to this Privacy Policy or your personal information, please contact us at the following:

dreamflow

zac@dreamflow.com.au